Sales Support & Freight Specialist
Cairo, EgyptPosted 9 years ago196Applicants for1 open position
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- 19In Consideration
- 5Not Selected
Job Details
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Job Description
- Respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and email, preparing brochures as required.
- Follow up all enquiries, preparing proposals where necessary and facilitating show rounds with potential clients to show them our facilities.
- Contracting bookings and raising invoices
- Promotion of our facilities to new and existing clients through a pro-active approach
- Responding to and co-coordinating all internal meeting requests
- Assist the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
- Prepare and then follows up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them.
- Respond to any online or telephone queries in a calm and friendly manner.
- Liaise between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints.
- Work closely with the Sales team to assess the progress of the department and develop Sales strategy accordingly.
- Answer phone, direct to appropriate person and / or take messages.
- Call customers to remind before for cut-off dates.
- Develop and maintain positive working relationships with others, and support team to reach common goals.
- Ensure prompt responses for all enquiries through telephone, fax and emails.
- Ensure that all the administrative documents are prepared for the hotel sales team.
- Respond and act upon any special requirement which function host had requested.
- Maintain the entire sales correspondence data base.
- Maintain departmental reports and procedures.
- Maintain all client information and folders.
- Perform all duties as deemed necessary for the success of the department.
- Receive Air Freight Quotation Requests from Sales Team
- Send a completed Quotation Request to DGF for IB shipments. For OB shipments, send to DGF and/or NCG.
- Receive the price quotation from the freight provider (DGF/NCG) and add DHL Express Margin (Minimum 10%).
- Send the final selling price to the concerned sales person.
- Follow up with the freight provider on the pickup & delivery of the accepted shipments.
- Before end of billing month, all freight shipments to be invoiced with an Express invoice (ADHOC).
- Send a report with all processed shipments during the billing month that captures selling price, freight cost and received invoices (if any).
- Approve the freight invoices to be released for payment to the freight provider.
- Follow up any credit/debit notes that may arise in the process.
Job Requirements
Qualifications:
- Fluent in English to a very high standard and possess strong communication skills, as liaison with clients and colleagues is a large focus within the job.
- Accuracy and attention to detail
- Good organizational skills
- Good computer and keyboard skills
- Ability to work under pressure and to deadlines
- Ability to work independently and as a team
- Good administrative skills
- Proactive
- Previous experience is a plus.
- High level of administration ability skills.
- Excellent customer service skills.
- Proficient in Microsoft Office skills.
