Operations Support Engineer

1. Manage the platform backend
servers.
2. Ensure to meet the systems
availability for all the backend systems
excluding planned outage.
3. Follow-up on the daily health
checks and fix problems once they
appear on a server.
4. Insure to solve assigned Trouble
Tickets (TTS) for the supported
systems within SLA.
5. Clear notification for any
production problems - IR report
6. Escalate and communicate raised
issues from Vodafone OpCos to the
3rd line of support.
7. Keep up to date with the new
product versions and new releases.
8. Transfer the knowledge to the
first line of support.
9. Transfer the knowledge to
the new comers in the second line
support team.
10. Ensure to use the pre production
environment for testing activities
before launching a new service.
11. Ensure to maintain the
preproduction environment similar to
the production platform.
12. Ensure to maintain the
preproduction environment
availability for all the backend systems
excluding planned outage.
13. Manage installing and upgrading
software. This includes the
deployment of new shipments

Qualifications:

Strong experience in Linux Red
Hat 5 or 6 administrations is
mandatory. Red Hat Certified
Engineer (RHCE) certificate is
mandatory.
§ Certified in Apache, MySQL,
and OpenLDAP administration is
mandatory.
§ Certified in VMware
administration is mandatory.
§ Certified in Oracle DB
application administration is a
mandatory.
§ Certified in JBoss or web logic is
mandatory.
§ Experience in Microsoft SQL
server administration is a plus.
§ Experience in Java is a plus.