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Job Description
- Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on oracle system.
- Verify customer and order information for correctness, checking it against previously obtained information as necessary.
- Receive and respond to customer complaints.
- Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
- Inform customers by mail or telephone of order information, such as prices, shipping dates, and any anticipated delays.
Job Requirements
- Bachelor's degree, preferred information systems.
- 1 – 3 years of Experience.
- Full knowledge of Oracle System / Data base user interface / Electronic mail software / Office suite software .
- Customer and Personal Service skills.
- V.good in English
- Sales / Marketing skills
- Strong Communication Skills.
