Call Center Agent

Mersal Maadi, Cairo

Applicants for
4 open positions
In Consideration
Not Selected
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time Shift Based
Confidential, Bonus, Medical Insurance & Social Insurance
4 open positions
About the Job
  • Make cold calls to explain our services and donation methods to meet the daily target.
  • Receive incoming calls and answer the donors questions.
  • Use provided sources to answer these questions (Cases open for donation codes).
  • Achieve daily target outgoing calls.
  • Recommend suitable donation methods.
  • Follow quality guidelines in day to day tasks.
  • Any related tasks.
Job Requirements
  • Education: Bachelor degree.
  • At least 1 year of experience in a customer support role in a call center environment.
  • Sales experience is a plus (3 month at least).
  • Demonstrates a positive, enthusiastic, friendly attitude.
  • Customer focus and adaptability to different situations.
  • Strong phone and verbal communication skills along with active listening.
  • Maximum Age 25.
  • Proficiency in using MS Office application and internet.
  • Working Hours 8 hours - 5 working Days - 2 days Off - Rotational Shifts.
  • Maadi Area residents are Preferred
About this Company

Non profit organization

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