Technical Support Specialist

Movico-ICT Maadi, Cairo

53
Applicants for
2 open positions
26
Viewed
9
In Consideration
9
Not Selected
Experience Needed:
2 to 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
4,000 to 5,000 EGP per month, Bonuses & Transportation Allowance
Education Level:
Bachelor's Degree
Vacancies:
2 open positions
About the Job

Main Job Duties:

  • Support multiple locations remotely and on site.
  • Take staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
  • Prioritize and manage many open cases at one time.
  • Establish a good working relationship with customers.
  • Install and configure computer hardware, operating systems and applications.
  • Monitor and maintain computer systems and networks.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
  • Replace parts as required.
  • Support the roll-out of new applications.
  • Test and evaluate new technology.
Job Requirements
  • Males Preferred
  • Proficiency in English
  • 2-3 years of experience.
  • Proven experience as IT Technician or relevant position
  • Basic network troubleshooting is a must
  • MCSA is a plus.
  • CCNA is a plus.
About this Company

Movico– ICT is a fully integrated Communications & IT solutions company aiming to provide its clients with highly professional support and services which are designed for companies that require a rapid response alternative to an in-house IT department. Complex or small... (More)

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