Tourism Admin
Haram, GizaPosted 1 year ago136Applicants for1 open position
- 68Viewed
- 17In Consideration
- 40Not Selected
Job Details
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Job Description
- Manage the financial aspects of the payment process by creating the payment links.
- Serve as the primary point of contact for all travel-related inquiries, providing prompt and courteous service.
- Review travel requests to ensure that requests meet all requirements and compliance with company policy.
- Prepare detailed itineraries for travelers, including all necessary information.
- Accept the tour requests from the platforms.
- Maintain contact with clients regarding their travel plans to ensure satisfaction with arrangements.
- Prepare reports about travel activity for internal use by an organization or for external use by clients or customers.
- Stay abreast of changes in the travel industry, such as new routes, airlines, hotels, etc.
- Research and recommend travel-related products and services that can save time and money.
- Handle special requests from travelers, such as dietary restrictions, seating preferences, etc.
- Provide administrative support to the travel department, such as maintaining files, updating records, etc.
- Publish tour packages, including destination spotlights, hotel and restaurant reviews, tips for budget-minded travelers, and more.
- Research destinations thoroughly before Publishing to ensure the accuracy of the information presented.
- Adhere to strict deadlines.
- Understand the client’s needs and preferences, providing expert guidance to create a personalized travel itinerary.
- Make the needed follow-up.
- Handle all aspects of customer service, from pre-trip planning to post-trip follow-up.
- Respond to customer inquiries in a prompt and professional manner
- Maintain detailed records of customer interactions and transactions
- Upsell additional products and services when appropriate.
- Handle the last-minute requests and send them to the operator.
- Perform additional duties as assigned.
Job Requirements
Bachelor degree in tourism, business administration or any related field
Experience in Customer service or sales 1 up to 3 years
Level English Good
Proficiency in Microsoft office
Familiarity with the travel industry
2 days off fixed
Social and medical insurance
