Customer Service Specialist

Customer Care Representative to deal with english customers.
Identifying customers’ needs, clarify information, research every issue and providing solutions .
Build sustainable relationships and engage customers by taking the extra mile.
Frequently attend educational seminars to improve knowledge and performance level.
Meet personal/team qualitative and quantitative targets.

Benefits:

1 month online Training (Paid)
Work from home.
Annual balance.
Attractive salaries plus great bonus Schemes.
Laptop/PC provided with internet allowance
Social & Medical insurance.
Salary 6-11k 

Full-time:

Working days: 5 days and 2 days off.
9 Working hours including breaks (Rotational shifts).
The first 3 to 4 weeks will be online training from home (from 9 am to 5 pm).
After the training, you will work from the premises for a month and a half and after then you will start working from home again.
dependa on the vacancy available ( some available to work from home and some fixed from site)

Job Requirements
Fluency in English is a must.
Strong phone and verbal communication skills along with active listening
Ability to multi-task, set priorities and manage time effectively
Flexibility to work in rotational shifts.
Ability to work easily and efficiently among a team
Graduates, Gap year student, Drop outs and students for some vacancies.

Egyptians only.