IT Help Desk Specialist

Confidential Company - New Cairo, Cairo

158
Applicants for
1 open position
23
Viewed
17
In Consideration
Experience Needed:
5 to 7 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Vacancies:
1 open position
About the Job
  • Providing support in person, over the phone, or via remote-access.
  • Diagnosing issues with computer software, peripherals, and hardware.
  • Running software diagnostic tools and physically inspecting hardware systems.
  • Talking clients through basic problem-solving processes.
  • Providing basic computer training.
  • Installing and upgrading hardware and software systems.
  • Writing training manuals.
Job Requirements
  • Bachelor’s degree in Computer Science, Information Technology or similar field.
  • 5+ years working as a Help Desk Specialist.
  • Advanced knowledge of computer hardware systems, including circuit boards, memory modules, and processors.
  • Knowledge of computer software systems, including databases, office applications, and operating systems.
  • Excellent analytical and diagnostic skills.
  • Advanced knowledge of help desk software and remote-access systems.
  • High-level communication skills.
  • Ability to troubleshoot complex hardware and software issues.
  • Patience and understanding.
Hiring?
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