POS Setup & Support Specialist / Senior Specialist

Network International -Egypt - New Cairo, Cairo

Applicants for
2 open positions
Experience Needed:
2 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
2 open positions
About the Job
  • Manage data and system integration of POS functions between TWO and other systems.
  • Manage and comply with PCI-DSS and schemes requirements/specifications.
  • POS switch and Value Added services implementation and Delivery.
  • Analyze, validate and apply clients’ parameter changes on POS services.
  • Analyze and validate Scheme and vendor regular changes and mandates. 
  • Insure compliance with schemes’ mandates.
  • Manage and analyzing new POS features and services.
  • Supervise POS specialists and act as 2nd level support.
  • Perform setup and service parameters of POS acquirers on authorization switch system.
  • Provide support and consultancy to POS teams (OPS, AFU and Testing) during certification projects, new features implementation, UAT and pilot phases.
  • POS Acquiring Questionnaire validation and maintenance.
  • Requests modifications, developments and enhancements of POS services on all systems.
  • Test and validate integration of POS services between TWO and other systems.
  • Provide support to internal departments and clients for errors related to system setup and integration.
  • Manage authorization switch and value-added service application upgrades.
  • Answer Client Banks’ inquiries related to POS functions/services. 
  • Assisting and preparing technical proposals for POS/merchant acquiring solutions.
  • Building and maintaining procedures of acquiring host support and value-added services maintenance.
  • Support internal departments’ inquiries concerning POS services and value-added services.
  • Managing the external communication with system vendors regarding POS new features and bugs. 
  • Maintaining and setting up documentation and control procedures related to POS systems integration.
  • Providing regular reporting, analysis and performance of POS services and POS specialists performance.
  • Perform other related duties as required by the company.
Job Requirements

Min Education level accepted 

  • Bachelor’s degree from a recognized university

Additional skills

  • V. Good command of English language (Speaking, reading and writing).
  • Good communication skills.
  • Self-confident.
About this Company

Innovative solutions that drive customer revenue and profitability have always been at the foundation of Network International’s corporate philosophy and operations. This has sustained our growth trajectory since inception in 1994 to emerging as the largest acquirer in the UAE... (More)

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