Dutch Speaking Customer Support Specialist
Sofia, BulgariaPosted 5 years ago8Applicants for10 open positions
- 8Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
#FEEL GOOD WITH US!
TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services. The company has almost 50,000 team members across 20 countries. TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 50 languages.
Your responsibilities:
- To listen and respond to customers queries via phone and/or email
- To provide accurate, valid and complete information to the clients’ requests
- To identify and assess customers’ needs to achieve satisfaction
Job Requirements
Our requirements:
- To be fluent in Dutch
- To have a good level of English
- To enjoy communication with people and resolve cases
- To have a friendly personality
We offer:
- Stable job (permanent labor contract)
- Competitive salary for the local market
- Opportunity to plan your own working schedule
- Career development opportunities
- Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
- Meal tickets shall be granted monthly
- International modern working environment (Relax zones, PlayStation and billiard corners)
- Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
- Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
- Employee referral bonuses
- Positive environment
- Supportive work-life balance policies
- Continuous assistance and learning
- Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please apply!
* By submitting your application you are immediately involved in the assessment process. If you complete all the steps successfully, you can directly schedule your own interview. We can't wait to meet you!
