Senior Data Analyst (CRM)

Emaar - Mokattam, Cairo

67
Applicants for
1 open position
66
Seen
6
Shortlisted
60
Rejected
Experience Needed:
3 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Vacancies:
1 open position
About the Job
  • Analysis of customer calls, chat, social media verbatim.
  • Analysis of service requests to understand emerging issues and recurrent in-depth root cause investigations.
  • Analysis of sales database to increase sales lead generation and conversion across international businesses.
  • Analysis of loyalty database to identify cross-sell/up-sell opportunities.
  • Data quality analysis for owners, tenants and wider group customers.
  • Communication with managers and executives from Emaar business entities – Hospitality, Entertainment, Properties, International, Malls – to understand business needs and enforce changes.
  • Communication with Technology/ IT team members on various technical needs to implement data-related projects.
Job Requirements
  • A minimum of a Bachelor's degree in a study with a large quantitative component (e.g. Statistics, Computer Science, Engineering, Econometrics) from a reputed university.
  • Additionally, any certification or coursework in business administration, technology/digital would be beneficial.
  • Industry experience, passionate about data, insights and communication.
  • Solid knowledge of at least one Statistical/Econometric software, with a preference for Ruby, Python.
  • Proven analytical and logical abilities.
  • Ability to see the big picture while working with ambiguity and uncertainty.
  • Solid understanding of ETL applications, data pipelines, Oracle, Salesforce, BI tools.
  • Excellent oral and written communication.
About this Company

Welcome to the world of Emaar

WHO WE ARE

Emaar Misr for Development S.A.E is the wholly-owned subsidiary of the UAE-based Emaar Properties PJSC; the pioneer of master-planned communities since its inception in 1997. It is listed on the Dubai Financial... (More)

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