Social Media Moderator - Alexandria

El Makam Restaurant - Smouha, Alexandria

Applicants for
1 open position
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time
1 open position
About the Job
  • The Social Media Moderator will serve as the day-to-day engagement and conversation specialist for all our social media including Facebook, twitter, Instagram, LinkedIn
  • You will engage personally via company platforms to enhance the overall image of the company through direct personal engagement with the customers.
  • This person will also assist with planning and execution of Social Media Campaigns, including content development , Community Management and Moderation of Comments & Inquiries
  • Research and communicate with media partners either online or via phone to organize collaborations, interviews ...etc.
  • Tagging Sentiment of Comments / Inquiries and escalating any Severe Negative Issues
  • Taking Note of Common Issues to Flag, assisting with putting together Listening Reports and finding opportunities to build on trending topics or hash tags.
Job Requirements
  • Good social media user
  • Knows how to deal with the different social media channels
  • Has 1+ years of experience in social media marketing
  • Has 1+ years of experience in customer service
  • Ability to multi-task
  • Strong verbal, written, and organizational and communication skills
  • Hard worker
  • Bachelor's degree