Job Details
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Job Description
- Identify and assess customers needs to achieve satisfaction
- Communicating with customers about their experiences with the product or service
- Addressing orders for a the product or service
- Listening to customers complaints or concerns and working to resolve their issues
- Build trusted and sustainable relationships with customers
- Maintaining ideal appearance of the showroom
- Keep records of customer accounts and file documents
Job Requirements
- Bachelor degree is a must
- At least (2) years of experience in CS environment
- Strong phone contact handling skills
- Ability to adapt to different types of characters
- Excellent communication and presentation skills
- Ability to manage priorities
- Strong time management skills
