Community Manager

• The Community manager is responsible for managing our client’s social media platforms, his main day to day tasks will include:
• Publishing and scheduling content.
• Reply and moderate all the audience comments and messages across all social media platforms.
• Create and update FAQ sheets.
• Generate social media reports.
• Contribute with the senior strategies in research and analysis purposes.
• Set and implement social media and communication campaigns to align with marketing strategies
• Provide engaging text, image and video content for social media accounts
• Respond to comments and customer queries in a timely manner 9. Monitor and report on feedback and online reviews
• Organize and participate in online events to build community and boost brand awareness
• Liaise with product team to stay updated on new products and features
• Build relationships with customers, potential customers, industry professionals and journalists
• Stay up-to-date with digital technology trends.

job requirements

1 to 3 years

Not Specified