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Job Description
- The Community manager is responsible for managing our client’s social media platforms, his main day to day tasks will include:
- Publishing and scheduling content.
- Reply and moderate all the audience comments and messages across all social media platforms.
- Create and update FAQ sheets.
- Generate social media reports.
- Contribute with the senior strategies in research and analysis purposes.
- Set and implement social media and communication campaigns to align with marketing strategies
- Provide engaging text, image and video content for social media accounts
- Respond to comments and customer queries in a timely manner 9. Monitor and report on feedback and online reviews
- Organize and participate in online events to build community and boost brand awareness
- Liaise with product team to stay updated on new products and features
- Build relationships with customers, potential customers, industry professionals and journalists
- Stay up-to-date with digital technology trends.
Job Requirements
- Good communication skills.
- Very good English is a must.
- Basic knowledge of social media fundamentals.
- Bachelor's Degree at least.