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Head Of Tourism

Excel Travel
Heliopolis, Cairo
Posted 4 years ago
145Applicants for1 open position
  • 36Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

Manage the Operation teams to ensure:

  • Prompt replies to requests received according to Excel Travel standards; all individual requests are acknowledged same day and replied to within a maximum of 24 hours.
  • Effective proposals that will encourage maximum materialization rates.
  • Efficient execution to all confirmed business we handle according to highest quality standards
  • Maximize profit margins through renegotiation and yielding initiatives. Also manage effectively control over Department’s expenses by setting proper marketing & management strategies.
  • Represent Excel Travel professionally with suppliers and customers
  • Work closely with other Excel Travel Departments ensuring that common goals of the organization are achieved through proper teamwork.
  • Ensure the accuracy, quality and promptness of paperwork of the department in accordance to the policies and procedures of Excel Travel
  • Maintain a productive working relationship with all Suppliers in order to guarantee competitive rates and fast confirmations which will support materialization of business.
  • Conduct on going job training to all Department team members and escalate to HR where needed training needs.
  • Initiate and manage the Online Business and maximize the outcomes efficiently.
  • Initiate & Implement the Quality Control standards to ensure the proper implementation & materialization of the business and that the team performance is up to the required standards.

Job Requirements

  • A minimum of 12 – 15 years of experience in Tour field.
  • Broad understanding of Egypt as a destination
  • Self-Initiative and Customer oriented personality
  • Ability to work under pressure and meet tight deadlines.
  • Team Leader
  • Strong Customer focus with excellent Communication Skills
  • Ability to work and cooperate with the TEAM
  • Comprehensive PC skills.
  • All group requests are acknowledged same day and replied to within a maximum of 36 hours.

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JobsOperations/ManagementHead Of Tourism