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Job Description
Key Responsibilities:
- Regional travel policy reviews and recommendations for updates
- Ownership of EMEA travel site contents
- Cooperation with travel partners and internal stakeholders
- Contribute to OBT Optimization and process Improvements
- Manage escalations/ quality & service issues
- Collaborate with EMEA Travel Manager on supplier management (TMC, Car Rental, Hotel, Airlines, ground transportation, technology vendors…)
- Amazon GEMS/Tradeshow process reviews and updates
- Regional Travel updates for all travel POC, maintain communication-flow with key stakeholders
- ·Cooperation with AP/travel expense and other teams on streamlined and best solutions
- Travel program trainings, education and communication
- Cooperate with Travel Team on regional and global projects
- Cooperate with travel team on the implementations of new processes in EMEA and the regions, new acquisitions integrations
- Partner with the EMEA Travel Manager to manage the day-to-day operations of the travel organization including the travel service center
Job Requirements
BASIC QUALIFICATIONS
- At least 7-10 years in travel related industries (travel management, TMC hotel, and airline)
- Bachelor's degree
- Experience in travel management; Experience in people leadership and team management
- Understanding of travel procurement, travel RFPs/tenders in various categories; ability to analyze travel data reports;
- Familiarity with pricing and contracts with different categories of travel supplier
- Strong customer orientation
- Good relationship building internal customers and suppliers
- Ability to prioritize in a complex, fast-paced environment
PREFERRED QUALIFICATIONS
- Analytical skills, problem solving, MS (excel, word, ppt); good communication (written and verbal) and negotiation skills in English
- Knowledge of another language, Arabic will be an advantag
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