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Job Description
- Handling customers inquires through Hotline channels in English, these inquiries are mainly technical and service inquires also contact the customers to survey their satisfaction
Benefits
- Net Salary : 4500 EGP + 350 Transportation Allowance.
- Working Hours : 9 working hours includes 1 Break Hour
- Rotational Shifts
- 2 days off Rotational
- Transportation
- Full Paid Training Period
- Medical & Social Insurance fully Covered
Job Requirements
Requirements
- Males & Females.
- Excellent Command of English Language.
- Preferred to have two years’ experience in customer service
- Knowledge of internet usage (browsing), good knowledge of Microsoft Office application.
- Ability to troubleshoot key issues
- Familiar with how to use popular search engines and navigate different social media platforms
- Android devices awareness
- Smart phones overall feedback