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Job Description
- Lead the team and monitor Telesales team performance and improving the performance.
- Coaching agents regarding processes and practices, and policies and explain the company goals and expectations
- Preparing reports and analyses to improve the call center processes
- Ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
- Make the surveys to measure customer satisfaction.
Job Requirements
- Bachelor's Degree
- Gender Female
- Exp Not less than 2 to 3 years at Real Estate & Developments companies
- Dealing with customers.
- Basic knowledge of social media networks at the real estate & development.
- Age not exceeding 30 years
- Fluent English.
- Bachelor Degree.
- Good computer skills.
- Presentable.