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Senior Call Center Agent

MG Developments
Nasr City, Cairo
Posted 5 years ago
37Applicants for1 open position
  • 33Viewed
  • 1In Consideration
  • 3Not Selected
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Job Details

Experience Needed:
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Job Description

  • Lead the team and monitor Telesales team performance and improving the performance.
  • Coaching agents regarding processes and practices, and policies and explain the company goals and expectations
  • Preparing reports and analyses to improve the call center processes
  • Ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
  • Make the surveys to measure customer satisfaction.

Job Requirements

  • Bachelor's Degree
  • Gender Female
  • Exp Not less than 2 to 3 years at Real Estate & Developments companies
  • Dealing with customers.
  • Basic knowledge of social media networks at the real estate & development.
  • Age not exceeding 30 years
  • Fluent English.
  • Bachelor Degree.
  • Good computer skills.
  • Presentable.

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