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Job Description
- The ability to work with product, business, and application teams to write technical user stories.
- Listening skills, to understand what people say and to detect what they might be hesitant to say.
- Analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements.
- Systems thinking skills, to be able to see the interactions and relationships between the people, processes, and technology involved in an environment.
- Observational skills, to validate data obtained via other techniques and expose new areas for elicitation.
- Modeling skills, to represent requirements information in graphical forms that augment textual representations in natural language, including using modeling languages already established in the development organization.
- Communication skills, to communicate information effectively and inappropriate forms to customers, marketing, managers, and technical staff.
- Provides recommendations for business process redesign and documentation as needed for new technology.
- Works with business partners within one or more business organizations to align technology solutions with business strategies.
- Supports one or more highly complex business processes, requiring design or integration of technical solutions that may cross multiple functions of the business.
- Leads the assessment of client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to prioritize immediate business needs and recommends options, risks, and cost vs. benefits.
- Analyses client operations to understand their strengths and weaknesses to determine opportunities for improvements.
Job Requirements
- Bachelor’s degree or higher in IT-related majors or an equivalent combination of education and experience.
- 7+ years of working experience as a Business Systems Analyst.
- Functional Knowledge on a variety of technologies and applications, such as:
- MS Visio
- MS Project
- MS Word
- MS Excel
- IIBA Certified Business Analysis Professional (CBAP) Certificate is A MUST.
- IIBA Agile Analysis Certification (AAC) Certificate is Highly Preferred.
- Six Sigma Black Belt Certification is Highly Preferred.
- Manpower background is Highly preferred.
