Claims Assessor
New Cairo, CairoPosted 6 years ago101People have clicked10 open positions
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Bupa Global are recruiting for a number of Claims Assessors to join our growing team in Cairo. This is a great opportunity to join our team.
Claims Assessors take responsibility for entire claims assessment process including benefit explanation.
- Inputting claims into the computer system with a high degree of accuracy.
- To action any claim related query in line with Bupa Global policy and style.
- To obtain all necessary information on claims for the purpose of complete processing, including liaison with internal departments, using the following methods: telephone or e-mail. This may also include gaining information to research further details required to assess a claim.
- Respond to all relevant incoming correspondence and queries from our internal departments. This will be as per the Claims department key performance indicators, which state turnaround time and quality standards.
Job Requirements
The Ideal Candidate
Academic/Professional qualifications
- The jobholder should be educated to degree level or equivalent
- The jobholder should have a medical background
- The jobholder must be fluent in written and spoken Arabic & English
Ideal experience
- Experience in a position with a medical background is desirable
- Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management
- A track record of achieving and exceeding productivity and quality targets
- Highly customer focused
- Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes.
- A third language other than English and Arabic is an advantage.
- Good keyboard and IT skills - Interpret written data and translate to the appropriate codes to be accurately input onto the in house computer system
- Numerate - Be able to understand numerate information presented on invoices from providers and be able to perform calculations to ensure the accuracy of the claims information
- Good problem solving and prioritisation skills, with close attention to detail
- Ability to work to targets under pressure
- Ability to work well alone, as well as part of a Team
- A knowledge of worldwide currencies and geographical locations is desirable
