Job Details
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Job Description
- Greets and assists Guests in a friendly and positive manner regarding information
- and directions.
- Provides information and directions to guests concerning mission, rules and events.
- Assist in answering questions from Guests concerning general knowledge of procedures, locations, and
- information.
- Must be adept at handling Guest inquiries in a fast-paced, team-oriented environment while efficiently
- processing ticket media.
- Project a professional image while in uniform and when using the radio.
- Ensure accurate attendance records are captured through effective use of various handheld scanning
- devices or other tracking methods.
- Monitor and facilitate operations and attractions in a safe, friendly manner.
- Provides assistance to Guest Services staff as needed.
- Monitors area to ensure a secure environment and reports problems to supervisors.
- Politely perform safety checks of Guest items while welcoming them in a warm and friendly manner.
- Provides exceptional internal and external Guest service according to established guidelines.
- Anticipates Guest needs and actively listens while projecting a professional image.
- Monitors area to ensure a secure environment and reports problems to supervisors; may require
- intervention with public to assist and resolve Guest issues.
- Comfortable giving and receiving performance feedback from supervisors and Guests.
- ‘We Make Fun Happen’ by having fun – Come to work with a good attitude, ready to have fun and make fun happen. Work with your supervisors and managers to develop new ways to ‘make fun happen’ at the front desk and with the other cashiers and greeters. Always handle any problems or difficult situations with a positive attitude.
- Work with Integrity – Always work with our core values in mind. Listen carefully to your guests, the managers and fellow team members. Always make safety your number one priority. Stay calm under pressure. Do everything possible to make sure every party is a fun and memorable event.
- Greeter job is a Team Sport – Be a ‘Green Light Team’ Member. Be dependable and reliable for our guests and your fellow team members. Create ‘Green Lights’ for everyone by stopping at ‘Red Lights’. Always work with a positive attitude. Show appreciation to other departments that help you every day.
Job Requirements
- Team player
- Fast learner
- Creativity
- Gaming Understanding
- Technological Skills
- Organizational Skills
- Commitment in Service
- Playstation and Xbox background knowledge
