Unix System Engineer

Vodafone - Cairo

107
Applicants for
1 open position
17
Seen
11
Shortlisted
5
Rejected
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential
Languages:
Arabic, English
Vacancies:
1 open position
About the Job

Support Engineer is responsible to provide the IT support for Vodafone local markets as 2nd line team responsible for resolving complicated technical issues or escalating them to the vendors. The role includes maintaining the availability of the applications and their hosted servers, management of all the system components and development of scripts to automate the system activities.

  • Maintaining the availability of the applications
  • Performing all possible technical troubleshooting steps on mobile platforms and back end systems to solve the problems and service requests, including testing and QA of fixes.
  • Determine if issues are application or software (triage)
  • Regular Deployment activities for the application
  • Developing scripts to automate system activities
  • Monitoring configuration
  • User management configuration
  • CMS (application) Management and configuration
  • Troubleshooting & facilitating the Infrastructure and connectivity issues remotely for Vodafone markets (i.e., Vodafone Portugal, Greece, Ghana, etc) (DNS,Proxy, Firewalls)
  • Utilizing the existing team applications and tools (knowledge base,Documentation database) to solve the incidents
Job Requirements
  • Qualification / Experience:
    • Bachelor of Engineering / computer science or related discipline
    • 0-1 years IT Support, system administration, web/software development experience
  • Technical skills:
    • Very good UNIX/Linux administration
    • Technical knowledge in IT infrastructure technologies and connectivity techniques
    • Security techniques and technologies
    • Understanding and experience with Cloud based systems such as PaaS or AWS would be extremely beneficial
    • Development skills using (shell scripting, PERL, Python)
    • New Relic or AppDynamics would be desirable
    • Ability to collaborate with third parties

Personal skills:

  • Excellent communication skills and presentation skills.
  • Self motivated, detail-oriented
  • Willing to work on shift basis and On-call
  • Confident negotiation and online documentation (throughout the negotiation) in English
About this Company

We are one of the world's largest telecommunications companies providing a wide range of services including voice, messaging and data across mobile and fixed networks.

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