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Job Description
B2B Account Manager creates long-term, trusting relationships with the clients and oversees a portfolio of assigned clients, develop new business from existing clients and actively seek new sales opportunities through:
- Serving as the lead point of contact for all client’s account management matters.
- Building and maintain strong, long-lasting client relationships.
- Negotiating contracts and close agreements to maximize profits.
- Ensuring the timely and successful delivery of the solutions according to client’s needs and objectives.
- Developing new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Forecasting and tracking key account metrics (e.g. quarterly sales results and annual forecasts).
- Preparing reports on account status.
- Collaborating with sales team to identify and grow opportunities within the company.
- Assisting with challenging client’s requests or issue escalations as needed.
Job Requirements
- Bachelor degree in Business Administration, Sales or any relevant field.
- 1-5 years of experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
- Proficiency in CRM and Microsoft Office.
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail and reaching targets.
- Experience in delivering client-focused solutions to customer needs.
- Excellent interpersonal, communication, negotiation and presentation abilities.
- Strong verbal and written communication skills.
- Basic knowledge in English.
- Self-motivated and results-oriented.
