Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Hiring now in Kheprat for Financial Consultancy in Saudi Stock Market
Job Duties:
- Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
-
Recruit, mentor and develop customer service agents
Job Requirements
- Experience as CS manager at least 3 years
- Service Industry preferred
- Excellent Communication Skills
- Excellent problem analysis and problem-solving
- Flexibility
- Customer service focus