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Job Description
- Secretaries and administrators help to keep an organization running smoothly, taking care of the administrative and organizational tasks that make the organization function. The job title ‘administrator’ and 'secretary’ can be used interchangeably to describe the same role.
Typical responsibilities of the job include:
- Answering calls, taking messages and handling correspondence
- Maintaining diaries and arranging appointments
- Typing, preparing and collating reports to the HR department filing
- Organizing and servicing meetings (producing agendas and taking minutes)
- Managing databases
- Prioritizing workloads
- Implementing new procedures and administrative systems
- Liaising with relevant organizations and clients
- Coordinating mail-shots and similar publicity tasks
- Logging or processing bills or expenses
- Acting as a receptionist and/or meeting and greeting clients
Job Requirements
- Good communication, customer service, and relationship-building skills
- Teamworking skills
- Organization and time management skills
- Attention to detail
- Negotiation skills
- Assertiveness
- Flexibility
- Tact, discretion, and diplomacy