Customer Service Agent - French

Sykes Enterprises - Maadi, Cairo

35
Applicants for
2 open positions
35
Seen
11
Shortlisted
2
Rejected
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
6,500 to 6,800 EGP per month
Languages:
French
Vacancies:
2 open positions
About the Job
  • As a SYKES customer service agent, you are responsible for acting as a liaison between customers and the client.
  • You deal with a variety of incoming contacts to the contact center, answer queries, service issues, handling complaints and problem-solving with the objective of providing first contact resolution where applicable.

Benefits

  • fixed night shifts from 4:00 pm to 1:00 am
  • rotational weekends
  • door to door transportation at the end of the shift
Job Requirements
  • Fluent French Speaker
  • Ability to communicate clearly and effectively in any of the languages above mentioned
  • Document customer interactions effectively
  • Ability to read and write proficiently while multitasking (actively listening to customer and answering questions)
  • Courteous
About this Company

SYKES is a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena. We provide an array of customer contact management solutions to market leaders around the world, primarily in the Communications, Financial... (More)

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