UNIX System Engineer

Vodafone - Cairo

Applicants for
2 open positions
Experience Needed:
1 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Arabic, English
2 open positions
About the Job
  • Providing Global IT support for Vodafone Enterprise & Web Applications for all branches of Vodafone Companies around the world
  • Maintaining the availability of the applications and their hosted servers (on UNIX platform)
  • Performing all possible technical troubleshooting steps to solve the problems and service requests
  • Managing all system components including apache and tomcat
  • Solving the user/groups access issues the different sections on the applications
  • Troubleshooting & facilitating the Infrastructure and connectivity issues remotely
  • Utilizing the existing team applications and tools (knowledge base, Documentation database, Handbook) to solve the incidents
  • Ensure that the technical solution and root cause are clear and logic
  • Prioritizing and managing several open cases at one time based on agreed Service Levels.
  • Ensure that all incidents are solved within the agreed SLA
  • Update the technical documentation and the team knowledge base.
Job Requirements
  • 1- 2 year IT Support, system administration experience
  • ITIL Foundation background.
  • Networking background
  • Scripting background.
About this Company

We are one of the world's largest telecommunications companies providing a wide range of services including voice, messaging and data across mobile and fixed networks.

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