Customer Support Executive

IdealRatings - Heliopolis, Cairo

71
Applicants for
1 open position
71
Seen
1
Shortlisted
60
Rejected
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential
Education Level:
Bachelor's Degree at least
Languages:
English
Vacancies:
1 open position
About the Job
  • Handling scheduled deliveries while adhering to IdealRatings service level.
  • Prepare analysis reports requested by IdealRatings clients.
  • Developing communication with internal teams, partners and clients to ensure smooth support operations.
  • Ensuring superior customer satisfaction throughout existing and new services offered by IdealRatings.
  • Mastering IdealRatings product and services to act as primary point of contact.
  • Provide customer training over IdealRatings services.
Job Requirements
  • Bachelor degree in Business, Finance, Accounting or Economics.
  • 1-3 years of experience.
  • Excellent communication skills both written and spoken.
  • English & Arabic language fluency both written and spoken.
  • Experience in supporting clients is a plus.
  • Good knowledge of MS Office (MS Word & MS Excel).
  • Flexibility to work unplanned working hours to support IdealRatings clients in different time zones.
  • Excellent analytic and problem solving skills.
About this Company

IdealRatings services is currently used by some of the leading financial institutions worldwide.

IdealRatings was formed in 2006 by a team of financial service and technology experts dedicated to delivering superior solutions to the marketplace. Our customers are... (More)

See all Careers and Jobs at IdealRatings
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