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Job Description
- Performing corrective action investigations, determining root causes and defining corrective/preventive action measures.
- Performing internal audits.
- Establishing and maintaining metric capture programs, trending activities and implementing the QC plan.
- Conducting internal and external meetings and interfacing with customers.
- Implementing and maintaining a Quality System meeting customer and registration system requirements.
- Providing tactical strategic support at a branch location level.
- Communicating and interacting effectively with all levels of the organization and with external auditors/customers.
- Performing training and supervising inspection workforce.
- Act as lead auditor with strong emphasis on ISO/TL9000 registration requirements.
- Update current inspection and system procedures.
- Identify process and product deficiencies and research improvements.
- Perform Qualification tests on work benches.
- Set up and participate in QATs and meetings.
- Manage the Quality Information Systems (QIS)
- Conduct customer on-site visits.
- Train new and current employees.
- Initiate and manage new projects.
Job Requirements
- Strong understanding and experience of ISO 9001 Quality standards.
- Expertise involving electronic equipment, diagnostics, and/or electronics repair.
- Strong documentation keeping best practices.
- Excellent analytical skills, organizational skills, and follow-up skills.
- Excellent written and verbal communication skills.
- Ability to create and deliver presentations.
- Proficiency in Excel, Word, and Power Point - will need to be able to chart and graph trends, create metrics, and track and monitor data
- Ability to work independently.
- Must be able to communicate with all levels of management.
- Must be detail oriented and a team player.
- Ability to read electronic and electrical schematics and machine shop drawings.
- Ability to motivate production/quality performances.
- Must be flexible in work duties and schedule.
- Knowledge and understanding of Total Quality Systems and/or ISO/TL 9000 registered system.
- Strong root cause and trend analysis reporting skills.