Export/Import Operations Specialist

Confidential Company - Nasr City, Cairo

Applicants for
3 open positions
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
3 open positions
About the Job

General Description:

  • The Operations Specialist is responsible for processing shipments and all related activities for an assigned base of accounts.
  • The individual will have contact with customers, carriers and potential customers on a daily basis.
  • He/she must be proactive in providing quality customer service and have the ability to handle pressure and responsibility in a fast pace environment, in a timely and affective manner.
  • The successful candidate must have good customer service skill and handle dual task. Being proactive in providing quality customer service is a must.

Essential Job Functions:

  • Prepare documentation, dock receipts, bills of lading, export declarations.
  • File SED's (Shippers Export Declarations)
  • Track and trace cargo as necessary to insure proper movement and delivery.
  • Provide accounting department with proper and correct billing information.
  • Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
  • Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates.
  • Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution.
  • Seek the most profitable mode of shipment, yet meet customer's requirement for the movement of freight.
Job Requirements

Other Skills & Abilities

  • Knowledge of the Import/Export industry preferred.
  • Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both customers and internal personnel.
  • The ability to work in a fast paced environment.
  • Must be career oriented, hardworking, quick learner and have excellent recall for past events/situations/numbers.
  • Strong knowledge of personal computers
  • Bilingual in English