IT Support Specialist

CIC - Canadian International College - New Cairo, Cairo

Applicants for
3 open positions
Experience Needed:
More than 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Arabic, English
3 open positions
About the Job
  • To provide support to faculty, staff and students at University of Canada in Egypt and ensure the development
  • Installation and management of academic software, classroom technologies, and e-learning programs in order to meet university’s objective.
Job Requirements
  • Knowledge of Helpdesk procedures.
  • Knowledge of ITIL is preferred.
  • Good understanding of desktop and network applications and systems (MS-Office, Email, Internet technologies, etc.) and computing and telecommunication equipment and concepts.
  • Knowledge of computer and network systems troubleshooting.
  • Knowledge of classroom and e-learning technology (including data projectors, control panels, smart screens etc.).
  • Logical and systematic problem-solving ability.
  • Customer service skills.
  • Communication skills.
  • Maintain confidentiality of information.
About this Company

Canadian International College (CIC) was established in 2004 at New Cairo, as the only provider of Canadian Education in Egypt. It is an associate campus of Cape Breton University (CBU) and University of Ottawa (UO) in Canada. CIC offers programs in Business Administration,... (More)

Industry: Education
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