Sales Representative (Telesales/Telemarketing)

Confidential Company - Downtown, Cairo

11
Applicants for
2 open positions
8
Seen
2
Shortlisted
2
Rejected
Experience Needed:
4 to 8 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Negotiable
Education Level:
Bachelor's Degree at least
Languages:
English
Vacancies:
2 open positions
About the Job

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company.

Job brief:

  • You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
  • An effective tele-sales representative must be an excellent communicator and have superior people skills.
  • Will be presenting products or services over the phone as well as dealing with complaints and doubts.

Responsibilities

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
Job Requirements

Requirements

  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • BSc/BA in Business Field is preferred & BSc/BA will be needed as a minimum requirement.