Digital Media Account Manager

Worcbox - Downtown, Cairo

Applicants for
1 open position
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Confidential, Commissions
Education Level:
Bachelor's Degree at least
Arabic, English
1 open position
About the Job

The Digital Account Manager is ultimately responsible for the successful execution of Worcbox's Digital's online advertising campaigns, as well as client relations. Once a digital contract has been signed by the client and booked with Worcbox's Business Office, a Digital Account Manager may be assigned to take the lead on managing the remainder of the process.

  • Act as point person for client questions and concerns
  • Scope opportunities through partner kick off calls with sales and clients as needed
  • Work with sales team and other departments to assist in the creation of client proposals and media plans
  • Participate in client presentations with sales
  • Establish regular contact with customers to ensure their needs are met, communicate campaign progress, measure progress and proactively address issues and develop solutions
  • Liaise with internal groups as needed to deliver solutions to clients
  • Manage all aspects of advertiser campaign planning, launch execution, optimization and recap
  • Up-sell and renew existing campaigns/clients, focus on retention and growing business
  • Responsible for overall client satisfaction
  • Develop and present campaign results to clients and represent client feedback internally to drive opportunities to better align with customer needs across future opportunities
Job Requirements
  • Excellent interdepartmental coordination and cooperation skills
  • Demonstrated strong analytical/problem solving, organizational skills
  • Ability to effectively manage multiple projects, timelines and details
  • Outstanding leadership skills suited to a collaborative, team oriented environment
  • Knowledge of online research methods, 3rd party research tools, and understanding of the facets of online advertising and ad metrics
  • Skills in coaching and influencing others
  • Proficient in Microsoft Office, Excel, PowerPoint, Email and basic web-based protocols and communication tools
  • Related online management experience, agency / media experience preferred

About this Company

At Worcbox, we pride ourselves on the amazing team we are building. The driver behind all our passion, our bold and disruptive brand, and the game-changing technology we bring to market; is the people that are now building our products and serving our clients. Delivering first... (More)

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