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Job Description
- Manage and lead staff and day-to-day functions of Dental Clinic
- Coordinate, facilitate and assist with continuing professional education, in-service training and orientation
- Perform periodic review of practice management functions and facilitate improvements
- Assist with development and maintenance of quality assurance programs
- Assist in development, periodic review and policy and procedure implementation
- Assist Center Director in long-range goal planning and new program development
- Coordinate provider, administration staff schedules
- Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results
- Responsible for the reception team and the customer service team
- Responsible to make the clinic a cozy and professional environment through directing staff regarding sound system/reception area/hospitality duties
- Manages all activities (either personally initiated or through subordinates) related to the maintenance of the facilities, office equipment.
- Maintains operations by following policies and procedures; reporting needed changes
- Ensures that dental department is clean, organized and operational daily.
- Ensure that facilities meet environmental, health, and security standards and comply with government regulations
- Information collection and management
Job Requirements
- Certificate or associate degree in Business administration
- 4-10 years work experience in a relevant position
- Requires the ability to work without direct supervision.
- The work is in a field where only general methods or policies are defined and where the making of decisions involves the
- Use of considerable ingenuity, initiative and judgment.
- Experience of working in a highly customer focused service delivery role.
- An excellent customer focused manner at all times.
- The ability to communicate effectively at all levels.
- A very high standard of personal appearance.
- Planning and organizing customer service skills
