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Job Description
- Oversee the management and operations of a newly developed sizable mixed-use complex, comprising upmarket shopping malls, office buildings and domestic residences.
- Participate in the transition process of the newly developed complex, ensuring a smooth handover from construction to operational phase.
- Build and lead a skilled and efficient direct labor force responsible for the day-to-day operations and maintenance of the complex.
- Develop and implement strategies for outsourcing hard and soft services, including cleaning, security, maintenance, and landscaping.
- Develop, implement and monitor SOPs, SLAs and KPIs for delivery of quality hard and soft services.
- Maintain a database of competent and qualified suppliers to ensure efficient service delivery.
- Ensure compliance with all relevant regulations, codes, and standards governing facilities management, health, safety, and environmental practices.
- Manage budgetary and financial aspects of facilities management including cost estimation, procurement of supplies and services and tracking expenses.
- Review commercial contracts and manage quality reviews, goal assessments, and progress assessments to ensure service excellence.
Job Requirements
- Bachelor's degree or higher in engineering or a relevant discipline.
- Minimum of 10 years' experience in facilities management, including managing multiple property projects and comprehensive understanding of facilities management tasks. Experience with international integrated facilities management service providers or solid experience in management of sizable mixed-use development is preferred.
- Proficient in integrated facilities management system including operations, customer services, engineering, cleaning and security sectors.
- Knowledge of industry best practice, building codes, and legislative requirements relating to facilities management.
- Experience in the use of a Computerized Maintenance Management System(CMMS) or facilities management software.
- Relevant professional qualifications (e.g., CFM,PMP) will be an advantage.
