Technical Office Engineer (Heavy Equipment) ‎

Company Overview:
TECKMAN, the authorized dealer of JCB & Renault Trucks and a leading company in the sale, purchase, and marketing of heavy equipment in Egypt and worldwide, is seeking a Technical Office Engineer to join its team in Cairo, Egypt. The company adheres to ISO quality standards, offering a structured, stable environment with clear career growth opportunities.

Roles and Responsibilities:

1. Quotations and Follow-up:
   • Create a comprehensive database for all quotations (client name, date, equipment type).
   • Record and update quotations in an Excel sheet continuously.
   • Coordinate with the inspection engineer to ensure timely completion of quotations.
   • Review finalized quotations for accuracy and quality.
   • Send quotations to the spare parts department for further processing.
   • Update quotation records daily based on external purchases to maintain data accuracy.
   • Prepare preliminary price offers for various types of equipment repairs.
2. Equipment Repair Reports:
   • Prepare a detailed visual report with the maintenance team upon receiving equipment, outlining initial condition and required repairs.
   • Document repair steps with before-and-after photos.
   • Provide technical reports to the sales department for joint operations if needed.
   • Oversee the Pre-Delivery Inspection (PDI) for new equipment and generators, creating a visual report on condition, testing, and performance results for the sales department and the client.
   • Respond to customer inquiries and official company correspondence (e.g., warranty exit letters).
3. Internal Coordination Under ISO Standards:
   • Collaborate closely with internal departments (Sales, Maintenance, After-Sales) to ensure high-quality processes and customer satisfaction.
   • Adhere to ISO-compliant procedures and regulations governing company operations.