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Customer Service Specialist

Bnaia
Maadi, Cairo
Posted 1 month ago
79Applicants for1 open position
  • 78Viewed
  • 6In Consideration
  • 61Not Selected
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Internship Details

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Internship Description

Location: Al Maadi 

Company name Bnaia.com

 

  • Answer questions about products or the company
  • Handle customers’ inbound and outbound calls and inquiries (Arabic)
  • Follow up on customers’ complaints and issues when required.
  • Keep records of calls and sales and note useful information.
  • Follow up by email and respond to inquiries.
  • Answering customer enquiries or passing them on to another department
  • Reply to open chats on social media.

Internship Requirements

  • Level of education: Graduates.
  • Flexibility with rotational shifts.
  • Good English skills.
  • Excellent organizational and time management abilities.
  • Work experience as a Customer Service or similar role.
  • Experience in sales or customer service positions is a plus.
  • Team player.
  • 8 working hours.

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