Internship Details
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Internship Description
Job Description:
- Promote conference of IC Conferences Organizing to doctors through phone call and Whatsapp messages,
- Identifying customers' needs, clarify information, and providing solutions,
- Help our customers to understand how to proceed on the registration and book their accommodation,
- Managing large amounts of inbound and outbound calls in a timely manner,
- Maintain a positive, empathetic and professional attitude toward customers at all times,
- Keeping records of customer interactions, transactions, comments and complaints,Communicating and coordinating with colleagues as necessary,
- Ensure customer satisfaction and provide professional customer support,
- Act sometimes as sales.
Internship Start date: Immediately
Internship Requirements
- Excellent time management skills and ability to multi-task and prioritize work,
- Superior listening, verbal, and written communication skills,
- Excellent written and verbal communication skills,
- Ability to handle stressful situation appropriately.
- Attention to detail and problem solving skills,
- Proficient in MS Office,
- Knowledge of customer service practices and principles
- Knowledge of medical is preferred.
