FL
Fady Leo
International Account Advisor & Team Leader at Vodafone UK
Cairo, EgyptWork Experience
Quick Leap SEO
May 2025 - Present -1 month
- Job Details:Sent 500+ cold emails with 60% fully personalized and handwritten, resulting in higher engagement and improved response rates. Secured 2+ high-ticket clients by leveraging mailmeteor, calendly, and custom HTML to craft high-quality, personalized email campaigns.
Recruiting Team Leader & Business Developer
Dragon Nexus & Viper
Jul 2024 - Present -11 months
- Job Details:Contracted 3 US clients & 2 Mexican clients. Recruited over 100+ candidates in cold calling, acquisition/closer, customer service, openers, and virtual assistants. Leading a team of 150+ recruiters.
Skyline BPO
Jan 2024 - Jan 2025 -1 yr
- Job Details:Conducted 100-150 cold calls each day, connecting with homeowners to secure property acquisitions. Maintained an updated CRM with 100% accuracy, collaborated closely with the acquisition team to convert deals.
International Account Advisor & Team Leader
Vodafone UK
Jul 2023 - Present -1 yr, 11 months
- Job Details:Managed billing, account management, sales, returns, and technical support, ensuring seamless customer experience. Handled the entire sales cycle from nurture to closure, monitored agents' KPIs, handled escalation tickets, processed service requests, and conducted coaching sessions. Successfully sold 45+ lines, generating revenue exceeding £8,000.
Education
Bachelor's Degree in PharmD
Egyptian-Japanese University of Science & TechJan 2021
Skills
- CRM & Automation: GoHighLevel, Resimpli, Reisift, HubSpot, Salesforce, Oracle, Mailmeteor
- Data Analytics & Reporting: Power BI, Notion, VBA Macros
- Collaboration & Development: SharePoint, PowerApps, Teams, Slack, Calendly
- Tools & Dialers: Canva, Microsoft Office Suite (Excel, Word, etc.), Avaya, Vici, Ready Mode Dialer
Languages
English
FluentArabic
Fluent