Basic Info

Israa abdellatif

3 years

Giza Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Translator and Social media specialist at Mangam

Experience Details

Translator and Social media specialist

Operations/Management

Entry Level

General Summary:
The Social Media Specialist role is responsible for the ongoing management and growth Campbell’s social media presence in alignment with business strategies and direction.
Key Accountabilities:
Collaborate with cross-functional teams to develop marketing and communications plans that leverage the social media space. You will own the strategy and the execution of the ideas.
Responsible for developing content across owned and earned social channels. This could include blog posts, tweets, status updates, pins, photos and videos.
Creates, manages and grows business presence across social media channels, including, but not limited to blogs, Twitter, Facebook, Pinterest, LinkedIn, youTube and Instagram.
Leverages measurement tools to provide progress reports and mine insights, while continually finding ways to improve on those metrics through testing and new initiatives

Knowledge, Skills and Abilities:
Working knowledge and real-world experience in planning, managing and executing social media initiatives
Real-word experience planning social media programs that span owned (eg Blogs), earned (eg Facebook) and paid (sponsored tweets)
Knowledge of Digital Marketing current best practices and understanding of Digital production processes
Knowledge of social media legal guidelines, including, but not limited to WOMMA and “pay-per-post”
Knowledge of Strategic planning and processes for brand management and creative development, including research tools and evaluation of results, especially as related to 360 "Integrated Communication Planning".
Knowledge of media strategy and planning options and the media role in integrated communication.
Strong negotiation skills as both a strategic advisor and direct negotiator for a broad variety of Interactive services


Company Details

Mangam

sheikh zayed, Egypt

1-10 employees

Marketing and Advertising

N/A

Mar 2014 to present (2 years 9 months)
Legal translator at Human rights

Experience Details

Legal translator

Writing/Editorial

Experienced (Non-Manager)

The company was specialized at human rights reports that I used to translate


Company Details

Human rights

6th of October City, Egypt

1-10 employees

Translation and Localization

N/A

Jan 2014 to Jan 2016 (2 years)
English Instructor at American Academy for training

Experience Details

English Instructor

Education/Teaching, Training/Instructor

Entry Level

To use a range of course books and materials, plus a variety of audiovisual aids. There's a strong emphasis on dialogue and role-playing, but more formal exercises, language games and literature are also used.

The content of lessons varies depending on the reason why the students are learning English, e.g. whether it's for business use for adults, school work for children, and so on. The aim of each lesson is to encourage the students to communicate with each other using the structures and vocabulary they've learnt, and to improve the four basic language skills of listening, speaking, reading and writing.

Typical tasks that may be carried out include:

classroom management;
planning, preparing and delivering lessons to a range of classes and age groups;
preparing and setting tests, examination papers, and exercises;
marking and providing appropriate feedback on oral and written work;
devising, writing and producing new materials, including audio and visual resources;
organising and getting involved in social and cultural activities such as sports competitions, school parties, dinners and excursions;
attending and contributing to training sessions;
participating in marketing events for the language school;
preparing information for inspection visits and other quality assurance exercises;
freelance teaching on a one-to-one basis;
basic administration, such as keeping student registers and attendance records.


Company Details

American Academy for training

6th of October, Egypt

11-50 employees

Education

N/A

Dec 2013 to May 2014 (5 months)
Customer service representative at Vodafone International Services

Experience Details

Customer service representative

Customer Service/Support

Entry Level

Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.

Customer Service Representative Skills and Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking


Company Details

Vodafone International Services (multinational)

6th of October, Egypt

More then 1000 employees

Telecommunications

www.vodafone.co.uk

Jun 2011 to May 2013 (1 year 11 months)

Achievements


* Translated the partnership contract between the Saudi website CYMguide.com and one of the governmental educational institutions. * Translated the contract of a Turkish PR agency * Translated a claim to the International Criminal court * Translated a human rights report for one of the civil society associations. * Translated a journal report for an Iraqi news website

Education

BA in English language and literature

Education Details

BA

English language and literature

Tanta University, Egypt

B / Very Good / 75 - 85%

English Linguistics stylistics English Poetry Literary criticism American Literature English Novel Shakespeare Drama Translation Academic writing British history civilization

N/A

Tanta University
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Dalgamoun Thanaweyah

Egypt

2006

A / Excellent / 85 -100%

N/A

Dalgamoun Thanaweyah
2006

Certifications

Edu Egypt
Jun 2010

Certificate details

Edu Egypt

Jun 2010

85 out of 100

N/A

N/A

ITI


* Communication skills course

Training and Courses

Training/Course Details

News Writing

Jul 2014

Al Jazeera

How to write and edit news. How to translate in a suitable way for the news writing.

This profile is not updated!
Last update more than 1 months ago.

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Profile Skills and Keywords

AnalyticalBeing DifferentChallengeCommunication SkillsCustomer ServiceCustomer Service RepresentativeEditorialEdu EgyptEducationEnglishEnglish InstructorEnglish Language And LiteratureFormula 1Hard WorkerInnovativeInteractiveInternetLegal TranslatorManagementMarketing And AdvertisingMicrosoft OfficeNews WritingPositivityPresenterProductivityReadingSocial MediaSupportTeam SpiritTelecommunicationsTranslationTranslation And LocalizationTranslator And Social Media SpecialistVodafone International ServicesWriting

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Advanced

: Advanced

Tools and Technologies

Communication Skills

Communication Skills

: Expert

: Extreme - I love it!

:

1-3 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

5-7 years

Fields of Expertise

Translation

Translation

: Advanced

: Extreme - I love it!

:

3-5 years

Customer service

Customer service

: Advanced

: Medium

:

1-3 years

Social Media

Social Media

: Advanced

: Medium

:

1-3 years

Education

Education

: Intermediate

: High

:

Less than 1 year

Key Skills

Analytical, Hard worker, Presenter, Innovative, Interactive

Online Presence

https://www.linkedin.com/profile/view?id=376224584&trk=nav_responsive_tab_profile

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