Travel Advisor "Chat"
Maadi, CairoPosted 2 years ago1,950Applicants for20 open positions
- 344Viewed
- 0In Consideration
- 176Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support
Job Requirements
- Fluent English is a must
- GDS experience of at least 6 months.
- Flexibility with Rotational working hours and overnight shift
- Critical Thinking and problem solving skills.
- Critical Thinking and problem-solving skills.
