Call Center Agent - Education Field
Dokki, GizaPosted 3 months ago33Applicants for3 open positions
- 31Viewed
- 0In Consideration
- 31Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:
Job Description
- Answer questions about products or the company.
- Answer the students' inquiries.
- Keep records of calls and note useful information.
- Experience in customer service or telesales is essential
- Working knowledge of MS Office
- A results-oriented approach
Job Requirements
- +2 years of experience in the same job
- Ability to learn about products and services and describe/explain them to prospects
- Very good English command
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
