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Tour Leaders (French - English) ...

OceanAir Travels
Dubai, United Arab Emirates

Tour Leaders (French - English) - Dubai Office

Dubai, United Arab EmiratesPosted 1 month ago
26Applicants for4 open positions
  • 22Viewed
  • 3In Consideration
  • 19Not Selected

Job Details

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Job Description

  • Welcoming groups at the starting point and making sure that everyone has arrived.
  • Pointing out and explaining tourist attractions during the trip.
  • Answering questions and giving advice on language and currency.
  • Making sure travel arrangements and stopovers run smoothly and change routes or arrangements as necessary.
  • Handling passport or visa problems, emergencies, illness, accidents, lost luggage, and any complaints.
  • Coordinating with the operations department regarding safety, disaster recovery, and evacuation procedures.
  • Coordinating with relevant parties to ensure smooth operations for tours and travel coordination with bus captains.
  • Monitoring safety and security of members within tour groups.
  • Providing feedback from tour groups to the operations department.
  • Providing feedback to the operations department on vendor selection and performance, and itinerary management.
  • Giving information on logistic arrangements.
  • Providing information on tourist destinations.
  • Presenting tour briefs to tour groups.
  • Responding to emergencies and unexpected situations during tours.
  • Responding to tour groups' complaints.
  • Review agreements between tour agencies and tour groups to guide response actions during tours.
  • Reviewing feedback from tour groups on tour services.

Job Requirements

  • 3+ years experience in the Tourism industry.
  • Good verbal communication skills.
  • Willing to relocate to the U.A.E.
  • Presentable, friendly, and accommodating.
  • The employee should be flexible to work long hours including early mornings, evenings, and weekends; He/ She is usually on duty day and night for the tour's duration, which can be for a few weeks at a time.
  • Skills and personality are more important than formal qualifications, but a good general education is useful.
  • Fluency in French & English is usually necessary.
  • Knowledge of and interest in the history and geography of the area he wants to work in.
  • Good physical condition if the tour involves adventure activities, for example, trekking or kayaking.
  • A UAE driving license is an advantage.

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