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Administrative Executive - Cleop...

Cleopatra Hospitals Grou...
Heliopolis, Cairo

Administrative Executive - Cleopatra Hospital

Heliopolis, CairoPosted 2 months ago
310Applicants for5 open positions
  • 178Viewed
  • 30In Consideration
  • 9Not Selected

Job Details

Experience Needed:
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Skills And Tools:

Job Description

Key Responsibility (Tasks): 

  • To work closely with the multi- disciplinary units’ team to maintain recognized standards promoting efficient ward management and seamless patient relation.
  • To maintain patient confidentiality in respect of electronically and manually held records.
  • To welcome and assist patients, relatives and other visitors on arrival to the ward and inform appropriate ward staff.
  • To communicate effectively and with empathy with patients and relatives on arrival to the ward
  • To communicate effectively and with discretion when necessary, with written, telephone and face-to- face contact, with patients and visitors.
  • Conducts Patient Interview Protocol along with the Head Nurse in charge through hourly rounds starting at 9:00 am including checking all ward in-patients and facilitation of their accommodation to maintain hospitality and service levels.
  • To ensure patients are appropriately received, admitted, transferred, discharged and where necessary make follow up appointments, from the ward using the appropriate systems.
  • To maintain patient medical files, X-rays and other associated documentation in a timely manner and in accordance with hospital policy.
  • To complete basic patient administrative documentation e.g. Patient files preparation.
  • To request N. Aid as required and occasionally deliver and collect items.
  • To arrange appropriate patient transport as requested by ward staff and communicate effectively with Emergency Department for ambulance car provision.
  • Informs specialist physician in charge when patient arrives to the ward/ ICU.
  • Uploads the investigations, medications and consumables orders on HM IS.
  • To be responsible for entering and updating accurate information on HMIS such as medical care charges and doctors’ fees uploading.
  • Coordinates with cardiac or same specializations clinic for implementing services for IP.
  • Communicates with specialist physician regarding consultations for IP and medical record preparation.
  • Send Co- management & transfer of consultation to medical records or admission office for registration on HMIS.
  • Uploads O.R orders and confirming packages on the computer system.
  • Conducting daily interim bills and uploaded charges revision for currently staying patients in conjunction with Financial Advisors.
  • Obtain sponsored patients’ financial clearance for procedures through Insurance department.
  • Uploads consumables (Medical Supplies) on the computer system which been written by the nurses in the manual sheet on a shift-to-shift basis.
  • Uploads companion orders.
  • Follow up of results of investigations to communicate with responsible physicians.

Job Requirements

  • Bachelor’s degree
  • 1 to 3 Years of Experience
  • Problem-Solving.
  • Medical Terminology.
  • Communication skills
  • Customer focus.
  • Very good command of both Arabic and English Languages
  • Very good in MS Word and Excel.
  • Good interpersonal and administrative Skills.

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