Quality Assurance Supervisor

Job Description :

• Issue, review, update, finalize, and approve all change control documents across ECC Cosmetics departments.
• Receive, investigate, and approve complaint reports; manage deviation reports and lead investigations for all levels (minor, major, critical).
• Determine corrective and preventive actions (CAPAs) related to changes, complaints, and deviations, ensuring timely execution and closure.
• Conduct and report on process, cleaning, and equipment validations (IQ, OQ, PQ) as required.
• Represent QA during internal/external audits and support in reviewing/updating the Calibration and Validation Master Plans annually.