Parts Technical Support Engineer
Mantrac -
Alexandria, Egypt
Job Details
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Job Description
- Protective stock analysis, PMs and Major/Minor repairs.
- Preparation of recommended spare parts lists across all BUs.
- Technical problems solving & provision of alternative solutions.
- Handle technical inquiries on different CAT brands and non-CAT multi-brands.
- Handle technical inquiries on various sources of supplies.
- Prepare quotations for Package Deals/Push packages & following on their order deliveries.
- Assist on some major customers parts orders.
- Monitor and communicate any parts issues in supplier service letters and magazines.
- Buildup/update the technical library.
- Follow up on Machines & Power System new deliveries through GIT sales reports.
- NPI/NMI readiness program for supporting/serving newly launched products.
- Build PM list for CSA contracts and standard jobs deployment.
- Work with Service Solutions interface for uploading parts, labor and oil capacities lists.
- Execute any other parts related duties when assigned.
- Reman process and worn cores shipments handling.
- Parts Returns and Internal Territory Transfers analysis and items selection measures.
Job Requirements
- Bachelor’s degree of Mechanical or Electromechanical Engineering
- Min. 2 years of experience in engineering companies
- Fresh graduates are welcomed to apply
- Excellent Presentation & Communication skills
- Strong Microsoft skills (Excel, PowerPoint & PDF)
- Fluent English (both written & spoken)
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