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Job Description
- Set Sales and Marketing plan on annual basis.
- Follow up on the prospected customers and ensure on time and quick response to all inquiries.
- Ensure that pipeline is always updated and reflects solid sales prospects.
- Ensure proper presentation of the company during all customer meetings.
- Conduct cost analysis and ensure pricing components are covered in any RFQ.
- Establish customer agreements and ensure that pricing guidelines are always applied and profitability targets for customers are met.
- Ensure competitors & market updates are present for strategic decision making.
- Follow up on the onboarding for new clients to ensure client/ contractual needs and expectations are communicated to achieve positive results.
- Follow up on existing customers satisfaction and all corrective and preventive measures are taken to solve any complains.
- Sell any new service for existing customers.
- Ensure KPIs and contractual agreements are followed for existing customers.
- Reviewing receivables & following up with credit controller to assure invoices are settled on time.
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
- Recommends changes in products, service, and policy by evaluating results and competitive developments.
- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Provides historical records by maintaining records on area and customer sales.
- Contributes to team effort by accomplishing related results as needed.
- Provide guidance to the Direct sales team and improve overall direct sales department performance.
Job Requirements
- High presentation skills and abilities to demonstrate companies’ capabilities.
- Strong understanding of customer and market dynamics and requirements.
- Proven leadership and ability to drive sales team.
- Specific experience creating strategic solutions and accurate forecasting.
- Marketing or Business administration related degree or equivalent professional qualification Professional Diploma.
- Proven working experience as a sales Logistics Manager
- Excellent analytical, problem solving and organizational skills
- Ability to work independently and handle multiple projects