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Job Description
- Provide first-line technical support to employees, resolving hardware and software issues.
- Maintain an inventory of hardware and software assets, including licensing and warranties.
- Troubleshoot and resolve a wide range of hardware, software, and network issues using established IT methodologies.
- Install, upgrade, and configure software applications on user devices.
- Troubleshoot and resolve system and network problems.
- Diagnose and solve hardware and software faults.
- Test and evaluate new technology solutions.
- Document and track IT issues and resolutions.
Job Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 0-2 years of relevant experience.
- Relevant certifications (e.g. A+, N+) are preferred.
- Positive attitude, helpful, and a hard worker.
- Self-learning: Proactive and motivated to continuously learn and adapt to new technologies.