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Zamil Steel - Center of Engineering Excellence logo

IT Support Specialist

Zamil Steel - Center of Engineering Excellence
Maadi, Cairo
Posted 9 months ago
229Applicants for1 open position
  • 166Viewed
  • 129In Consideration
  • 36Not Selected
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Job Details

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Job Description

  • Provide first-line technical support to employees, resolving hardware and software issues.
  • Maintain an inventory of hardware and software assets, including licensing and warranties.
  • Troubleshoot and resolve a wide range of hardware, software, and network issues using established IT methodologies.
  • Install, upgrade, and configure software applications on user devices.
  • Troubleshoot and resolve system and network problems.
  • Diagnose and solve hardware and software faults.
  • Test and evaluate new technology solutions.
  • Document and track IT issues and resolutions.

Job Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 0-2 years of relevant experience.
  • Relevant certifications (e.g. A+, N+) are preferred.
  • Positive attitude, helpful, and a hard worker.
  • Self-learning: Proactive and motivated to continuously learn and adapt to new technologies.

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