Browse Jobs
For Companies
Post JobLog inGet Started
Logo

Guest Relations Agent

Blue Nile
North Coast, Alexandria
Blue Nile logo

Guest Relations Agent

North Coast, AlexandriaPosted 3 days ago
8Applicants for1 open position
  • 3Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  1. Review arrival lists to welcome guests.
  2. Attend to special guests (e.g. VIPs) and answer their inquiries.
  3. Anticipate guest needs and build rapport with customers.
  4. Address customer complaints and escalate to Guest Relations Manager when needed.
  5. Ensure compliance with health and quality standards.

Job Requirements

  1.  Diploma or BSc/BA in Hospitality Management is preferred.
  2. Proven experience as a Guest Relations Agent is a Must
  3.  Familiarity with hospitality industry standards is a Must
  4.  Proven experience in systems such as FOH system or related system 
  5. Proficiency in English; knowledge of additional languages is a plus.
  6. A customer-oriented and professional attitude.
  7. An outgoing personality.
  8. Outstanding communication abilities.
  9. Excellent organizational and time-management skills.

Featured Jobs

Similar Jobs

Search other opportunities
JobsAdministrationGuest Relations Agent