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Job Description
To deliver exceptional customer service by providing warm greetings, addressing inquiries, resolving issues efficiently, and ensuring a positive customer experience. The CSA acts as a key point of contact for clients, contributing to customer satisfaction and brand loyalty.
Job Requirements
- Diploma or Degree in Communications or a related field
- Customer Service Certification (preferred)
- Minimum 1 year in customer support or service roles
- Experience as a Cashier, Receptionist, or similar role is a plus